Introduction

Welcome to Impact Grid. This Privacy Policy explains how Impact Grid collects, uses, discloses, and safeguards your information when you visit our website or interact with our products and services related to school supplies and educational products.

Information We Collect

We may collect the following types of information to provide and improve our services:

• Personal Information:
• Name, email address, phone number, and organization name
• Billing and delivery details when placing an order
• Communication details when you contact us
• Business & Order Information: Product preferences, order history, inquiries, and feedback related to our school products.
• Usage Data: Information about how you use our website, such as pages visited, time spent, and interactions.
• Device Information: Browser type, IP address, device type, and operating system.

How We Use Your Information

We use your information for the following purposes:

• Service Delivery:
• To process orders and deliver products
• To provide customer support and respond to inquiries
• Business Operations:
• To improve our products, website, and services
• To analyze usage trends and customer preferences
• Communication:
• To send order updates, product information, and service-related communications
• To notify you about changes to our policies or services
• Legal & Security:
• To comply with applicable laws and regulations
• To protect against fraud, misuse, or unauthorized access

Sharing of Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

• Service Providers: With trusted third-party partners who assist us in operating our website, processing orders, or delivering products.
• Legal Requirements: When required by law or to protect our rights, users, or business.
• Business Transactions: In the event of a merger, acquisition, or asset sale, your information may be transferred.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

Your Rights

You may have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you
• Correction: Request corrections to inaccurate information
• Deletion: Request deletion of your personal data
• Restriction: Limit how we process your data

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our products and website are intended for schools, parents, and institutions. We do not knowingly collect personal information from children without appropriate parental or institutional consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Impact Grid
Email: hello@impactgrid.com

Consent

By using our website or services, you consent to the collection and use of your information as outlined in this Privacy Policy.

Governing Law

This Privacy Policy shall be governed and interpreted in accordance with the laws of India, including the applicable laws of the State of Maharashtra.