Refund Eligibility, Timeframes, and Request Process:

We at Indisage are committed to ensuring customer satisfaction with every purchase. However, we understand that there may be circumstances where a refund is necessary. Please review our refund policy carefully to understand your eligibility and the process.

Refunds may be issued under the following conditions:

Scope of Usage

• You agree to use the School App only for lawful purposes and in accordance with these Terms.
• You are responsible for ensuring that all persons who access the School App through your internet connection are aware of these Terms and comply with them.

Third-Party Payment Handling

• The School App facilitates communication and engagement between schools and parents.
• Please note that any payments made through the app are directly between schools and parents.
• The developers or makers of the School App are not responsible for processing these payments or any associated financial transactions.

Eligibility for Refunds

Refunds will only be issued under the following conditions:

• The service provided is defective or damaged.
• The service does not meet the specifications as outlined.
• The service does not meet the specifications as outlined.
• The eligible refund amount will be reflecting in the source account within 10 business days.

Limitations of Liability

Since the School App is not involved in the processing of payments or transactions, all refund requests must be directed to the respective school or institution responsible for the payment.

Contact for Support

For technical issues or inquiries related to the School App's functionality, you may contact our support team. However, for refund-related queries, please reach out to the respective school or institution.